Apr 10, 2023
Deal problems have a plan
Electrics have serious cold weather battery issues
No jump starting with EVs
Not a family vehicle
Jump start tip
If your deal has a problem
Factory problems follow a plan
Due diligence, due process
Follow the Chain of command
Salesperson, Manager, Dealer principal or GM
Manufacturer (Company.com) and the bank
Better business (BBB.org)
Attorney general (your state.gov/attorney general)
FTC (federal)
UDAP statutes will help
Attorney last
Still no lease buy out relief
Assertive and persistent, not aggressive